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General conditions of Sale

General provisions

These terms and conditions are valid exclusively between the company PAOLO LOFFREDO EDITORE SRL, with registered office in Via UGO PALERMO 6, - 80128 NAPOLI, REA NA 931959 VAT No. 05014040876, hereinafter referred to as "LOFFREDO" and any person who makes purchases online on the site www.loffredoeditore.com, hereinafter referred to as "CLIENT". These conditions may be subject to change and the date of publication of the same on the site is equivalent to the date of entry into force. These conditions govern the purchases made on the site www.loffredoeditore.com, in accordance with the provisions of Part III, Title III, Chapter I, of the Consumer Code, Legislative Decree no. n. 206/2005, amended by Legislative Decree no. n. 21/2014 and by the Legislative Decree. 70/2003 on electronic commerce.

ARTICLE 1 - Object of the contract

With these general conditions of sale, LOFFREDO sells and the CUSTOMER remotely purchases the tangible movable goods indicated and offered for sale on the website www.loffredoeditore.com. The contract is concluded exclusively through the Internet, by accessing the CLIENT at the address www.loffredoeditore.com, and the realization of a purchase order according to the procedure provided by the site itself. The customer agrees to review, before proceeding with the confirmation of their order, these general conditions of sale. In the e-mail confirming the order, the CLIENT will also receive a link to download and store a copy of these general conditions of sale, as provided for by art. 51 paragraph 1 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014.

ARTICLE 2 - Pre-contractual information for the consumer - art. 49 of Legislative Decree 206/2005

Before the conclusion of the purchase contract, the CUSTOMER takes note of the characteristics of the goods that are illustrated in the individual product data sheets at the time of the choice by the CLIENT. Before the conclusion of the purchase contract and before the validation of the order with "payment obligation", the CUSTOMER is informed about:

  • total price of goods including taxes, with details of shipping costs and any other costs;
  • terms of payment;
  • the deadline within which LOFFREDO undertakes to deliver the goods;
  • conditions, terms and procedures for exercising the right of withdrawal (Article 6 of these conditions);
  • information that the CUSTOMER will have to bear the cost of returning the goods in case of withdrawal;

The CLIENT can at any time and in any case before the conclusion of the contract, take note of the information related to LOFFREDO, the geographical address, telephone number, e-mail address, information that is reported, also below:

PAOLO LOFFREDO EDITORE SRL registered office Via Ugo Palermo 6 - 80128 Naples tel. 324 80128 This email address is being protected from spambots. You need JavaScript enabled to view it.

ARTICLE 3 - Conclusion and effectiveness of the contract

The sales contract is considered concluded with the sending by LOFFREDO to the CUSTOMER of an e-mail confirming the order. The e-mail contains the data of the CUSTOMER and the order number, the price of the goods purchased, the shipping costs and the delivery address to which the goods will be sent and the link to print and store the copy of the present conditions. The CUSTOMER undertakes to verify the correctness of the personal data contained therein and to promptly notify LOFFREDO of any corrections. LOFFREDO undertakes to describe and present the items sold on the site in the best possible way. Nevertheless there may be some errors, inaccuracies or small differences between the site and the real product Furthermore, the photographs of the products presented on www.loffredoeditore.com do not constitute a contractual element, as they are only representative. LOFFREDO undertakes to deliver the goods within 30 days of LOFFREDO sending the order confirmation e-mail to the CUSTOMER.

ARTICLE 4 - Availability of products

The availability of the products refers to the actual availability at the time the CUSTOMER places the order. This availability must however be considered purely indicative because, due to the simultaneous presence on the site of multiple users, the products could be sold to other CUSTOMERS before the order is confirmed. Even after sending the order confirmation e-mail sent by LOFFREDO, there may be cases of partial or total unavailability of the goods. In this case, the order will be corrected automatically with the elimination of the unavailable product and the CUSTOMER will be informed immediately by e-mail. If the CLIENT requests the cancellation of the order, by resolving the contract, LOFFREDO will refund the amount paid within 14 days from the day LOFFREDO was informed of the customer's decision to terminate the contract.

ARTICLE 5 - Methods of payment

Any payment by the CUSTOMER can only take place through PAYPAL. In case of payment with Paypal, the actual charge will be made at the time of sending by LOFFREDO the order confirmation e-mail. The communications relating to the payment and the data communicated by the CUSTOMER when this is done, take place on special protected lines.

ARTICLE 6 - Prices

All sales prices of the products indicated on the website www.loffredoeditore.com. are expressed in Euros and include VAT. Shipping costs are not included in the purchase price, but are indicated and calculated when the purchase process is completed before the payment is made. The CUSTOMER accepts LOFFREDO's right to change its prices at any time, however the goods will be invoiced on the basis of the prices indicated on the site at the time of order creation and indicated in the confirmation email sent by LOFFREDO to the CUSTOMER. In the event of an IT, manual, technical, or any other kind of error that could result in a substantial change, not foreseen by LOFFREDO, of the public sale price, which makes it exorbitant or clearly derisory, the purchase order will be considered invalid and cancelled and the amount paid by the CUSTOMER will be reimbursed within 14 days. from the day of cancellation.

ARTICLE 7 - Right of withdrawal

In accordance with the legal provisions in force, the CUSTOMER has the right to withdraw from the purchase without any penalty and without specifying the reason, within 30 days from the date of receipt of the products. In the case of multiple purchases made by the CLIENT with a single order and delivered separately, the term of 30 days. starts from the date of receipt of the last product. The CLIENT who intends to exercise the right of withdrawal must communicate it to LOFFREDO through an explicit declaration, which can be sent by registered mail to. or by e-mail at the address This email address is being protected from spambots. You need JavaScript enabled to view it.

Model of request for withdrawal:

  • Herewith I / we (*) notify / notify (*) the withdrawal from my / our (*) contract of sale of the following goods / services (*) ordered (*) / received (*)
  • Name of the consumer (s)
  • Address of the consumer (s)
  • Signature of the consumer (s) (only if this form is sent in hard copy)
  • Date

(*) Delete the unused wording.

In case of exercise of the right of withdrawal, the CLIENT is required to return the goods within 14 days from the day on which he communicated to LOFFREDO his wish to withdraw from the contract pursuant to art. 57 of Legislative Decree 206/2005. The goods must be returned to PAOLO LOFFREDO EDITORE SRL - VIA UGO PALERMO 6 - 80128 NAPLES. The direct costs of returning the products are charged to the CUSTOMER. The goods must be returned intact, in the original packaging, complete in all its parts complete with the attached tax documentation. Without prejudice to the right to verify compliance with the above, LOFFREDO will reimburse the amount of the products covered by the withdrawal within a maximum period of 14 days, including any shipping costs. As foreseen by the art. 56 paragraph 3 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014, LOFFREDO may suspend the reimbursement until receipt of the goods or until the demonstration by the CLIENT that he has returned the goods to LOFFREDO. LOFFREDO will make the repayment by bank transfer, and if the CLIENT intends to exercise his right of withdrawal, he will have to provide LOFFREDO with the bank details: IBAN, SWIFT and BIC necessary for the repayment, by LOFFREDO.

ARTICLE 8 - Delivery methods

The products will be delivered via POSTE ITALIANE SPA or by courier to the address indicated by the CUSTOMER at the time of order no later than 30 days. from the date of receipt by the CLIENT of the order confirmation e-mail sent by LOFFREDO. For every order placed on the website www.loffredoeditore.com, LOFFREDO will issue an invoice for the goods shipped. The invoice will contain the information provided by the CUSTOMER during the purchase process. After the invoice has been issued, it will not be possible to make any changes to the data indicated in the same.

ARTICLE 9 - Responsibility

LOFFREDO assumes no responsibility for disservices due to force majeure or unforeseeable circumstances, even if they are dependent on malfunctions and disruptions of the Internet, if it fails to execute the order within the time stipulated in the contract.

ARTICLE 10 - Access to the site

The CLIENT has the right to access the site for consultation and purchase. No other use, in particular commercial, of the site or its contents is permitted. The integrity of the elements of this site, whether audio or visual, and the relative technology used remain the property of LOFFREDO and are protected by the intellectual property right.

ARTICLE 11 - Integrality

These General Conditions of Sale are constituted by the totality of the clauses that compose them. If one or more provisions of these General Terms and Conditions of Sale is considered invalid or declared as such under the law, regulation or following a decision by a court having jurisdiction, the other provisions will continue to have full force and effect.

ARTICLE 12 - Applicable law and competent court

These General Conditions of Sale are subject to Italian law. Any dispute that does not find a friendly solution will be submitted to the exclusive jurisdiction of the Court of the place of residence or domicile of the CUSTOMER, if located in the territory of the State. In any case, it is possible to optionally resort to the procedures of mediation pursuant to Legislative Decree 28/2010, for the resolution of any disputes arising in the interpretation and execution of these conditions of sale.

General sales conditions updated in October 2018

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